Introduction

This Privacy Policy describes how NUVYA CLOTHING and its affiliates (collectively “NUVYA CLOTHING”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://nuvya.in (hereinafter referred to as the “Platform”).

You may browse certain sections of the Platform without registering. Our services and products are intended solely for users in India, and your personal data will be stored and processed within India.

By accessing the Platform or availing any services/products, you agree to be bound by this Privacy Policy, Terms of Use, and relevant terms and conditions. If you do not agree, please do not use or access the Platform.

1. Collection of Personal Data

We collect personal data when you:

• Register or sign up on our Platform

• Interact with us or use our services

Information collected may include:

• Name, date of birth, address

• Mobile number, email ID

• Identity proof or address proof

• Payment instrument details (with consent)

• Biometric or physiological data (when features are used)

We may also collect data on behavior, preferences, transactions, and interactions across the Platform. Some of this data is aggregated and anonymized for analysis. Data shared with third-party platforms will be governed by their policies.

Security Warning: If contacted by anyone claiming to be NUVYA CLOTHING requesting sensitive information like passwords, card details, etc., do not share such information. Report it immediately.

2. Use of Personal Data

Your personal data is used to:

• Provide requested services and products

• Support customer experience

• Assist partners in processing orders

• Resolve issues and respond to queries

• Send promotional updates and product info (with opt-out options)

• Prevent fraud and ensure safety

• Conduct analysis, research, and surveys

3. Sharing of Personal Data

We may share your data with:

• Internal group entities

• Corporate affiliates and business partners

• Logistics providers, payment partners, marketing agencies

Disclosure may also be required:

• To comply with legal obligations

• To investigate and prevent fraud or violations

• With law enforcement or government agencies as legally mandated

4. Security Measures

We adopt reasonable measures to protect your data. Your account data is stored securely, and we use secure servers for transactions. However, data transmission over the internet may carry inherent risks. Users are advised to maintain password confidentiality.

5. Data Retention and Deletion

You may delete your account via your profile or by contacting us. We may delay deletion if any services, claims, or legal matters are pending.

We retain data only for as long as necessary or as required by law. Anonymized data may be retained for analytical purposes.

6. Your Rights

You can:

• Access, update, or correct your data

• Withdraw your consent (with limitations on services)

• Request deletion by contacting the Grievance Officer

7. Consent

By using the Platform or sharing your data, you consent to its use as outlined in this Privacy Policy. You also confirm you have authority to share data related to others when applicable.

You consent to be contacted via SMS, email, or phone for service-related communication. You may withdraw consent by contacting our Grievance Officer.

8. Policy Updates

This Privacy Policy may be updated periodically. You are encouraged to review it regularly. Significant changes will be notified as required by law.

Grievance Officer Contact

Name: Srivani Dasari
Designation: Proprietor
Address:
SRIVANI DASARI
NUVYA CLOTHING
Villa No. K6, JHS Hill View, Mallampet, KVR Villet Road No. 12
Hyderabad, Sangareddy, Telangana – 500043

Email: contactatnuvya@gmail.com
Phone: +919618535437

Customer Support Hours:
Monday – Friday: 10:00 AM – 8:00 PM
Saturday & Sunday: 10:00 AM – 6:00 PM