We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.

To be eligible for a return:

• Item must be damaged as received

• Must be unused, with original tags and packaging

• Must include a receipt or proof of purchase

• You must raise a return request within 24 hours of delivery

To initiate a return, please contact us at: 📧 contactatnuvya@gmail.com

Returns must be sent to: NUVYA CLOTHING
Villa No. K6, JHS Hill View, Mallampet, KVR Villet Road No. 12
Hyderabad, Sangareddy, Telangana – 500043

Once your return is approved, we’ll provide you with a return shipping label and detailed instructions.
Please do not send items without requesting a return first — such returns will not be accepted.

For any questions regarding returns, reach us at contactatnuvya@gmail.com.

Exceptions / Non-Returnable Items

• Bulk orders or customized orders are not eligible for return.

Exchange Policy

If your exchange request is approved:

• We will dispatch the exchange product within 2 working days from the approval date.

Replacement Policy

If your replacement request is approved:

• We will send the replacement product within 2 working days from the approval date.

Refund Policy

Once we receive and inspect your return:

• You will be notified if the refund is approved or denied.

• If approved, the refund will be processed to your original payment method within 7 business days.

Note: Processing times may vary based on your bank or card issuer.

If more than 7 business days have passed after approval and you haven’t received your refund, please contact us at: 📧 contactatnuvya@gmail.com